Service Mapping Implementation Benchmarks
For the past 9 months, Einar & Partners have benchmarked over 70 global Service Mapping implementations across the world.
Content and Reports
Clients we’veworked with
ITOM & AIOPS Specialists
Focused partner in ITOM & AIOPS transformation. Nothing more, nothing less. Managing the digital complexity of tomorrow's business.
Focus Areas
What we do
Einar & Partners is a specialized advisory firm in AI- & IT Operations strategy. With a special focus on a few selected topics, we pride ourselves in advising our client base with in-depth expertise difficult to find anywhere else.
ITOM / AIOps Strategy
Complexity broken down into simplicity. Strategies which works and can scale.
Portfolio Development
Helping organizations to enable ITOM in go-to-market strategy, offerings and sales.
ITOM Implementation
Efficient, streamlined, expert-led transformations for ITOM project success.
our expertise
Areas we work with
We are masters on a few key selected areas in the ITOM space. Data-models, CMDB, Service Operations, ITAM and AIOps. That's what we do and love.
About Us
For Enterprises That Dare To Challenge & Change
Einar & Partners is an independent firm that offers strategic advice, analysis and consulting in the fields of IT Operations & AIOps. Delivering reliable assessments is our objective. Knowing the unknown is our goal.Our services include but are not limited to; AIOps- & ITOM advisory, operating models, transformation programs, ITOM implementation, C-level workshops, in-depth assessments & governance frameworks.Renowned in the industry, we are the leading experts in ServiceNow ITOM & AIOps. With our extensive experience in complex transformations that are massive in scope, we have launched countless of successful AIOps- & ITOM programs.
Our Impact
80+ Organizations transformed
Experience Across Different Sectors
Finance, Manufacturing, Service Providers, Public Sector and Gas & Oil.
OUR PILLARS
Mission
We believe in simplicity, systemization and structured approaches. To implement ITOM successfully requires a deep interplay between platform, organizational psychology and people.
Expertise
We stand by what we say and do, and our experience is the proof. No fuzz or overly complicated delivery models. There is beauty in simplicity.
Business & Benchmarks
Combining an analytical eye for business drivers and KPIs. We benchmark ITOM projects and help optimize ROI.
Transparency
We strive to be a highly trusted and reliable advisor in the market. We achieve this through complete transparency, workflows and results that are measurable.
LATEST FROM OUR ARCHIVE
Research & News
Leading CSDM Industry Benchmarks on Values & Best Practices
Einar & Partners Research Unit collected data from over +35 CSDM projects across
Content and Reports
ServiceNow Xanadu and ITOM will impact the market – here’s why
It’s safe to say that the Xanadu release will significantly impact project implementations, benefiting customers and partners alike.
Analysis
Transform ITOM with Einar & Partners!
We know what works and what doesn't. With over 80 large-scale implementations under our belt you don't have to start from scratch.